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Customer Panel +90 (242) 606 02 16 [email protected] Muratpaşa / Antalya

KVKK privacy notice

Explains for what purposes and how we process the personal data you share through the forms on our website.

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This notice has been prepared pursuant to Article 10 of Law No. 6698 on the Protection of Personal Data (KVKK) in order to inform you about the processing of the personal data you share through the forms on the tuedion.com website.

Data controller

Your personal data is processed by Tuedion (“Tuedion”) in its capacity as data controller. Address: Etiler Mah. Evliya Çelebi Cad. No:23 Daire:106/D, 07000 Muratpaşa/Antalya. Email: contact@tuedion.com. Telephone: +90 (242) 606 02 16.

Personal data processed

  • Identity and contact: your first name and surname, your email address, your telephone number and your company name.
  • Request information: your message, the services you are interested in, the stage of your project, the start time, the budget range and your meeting preference.
  • Transaction security: the IP address from which you submitted the form, your browser information, the page from which you submitted the form and the time of your consent.
  • Marketing source: if you came to the site through a campaign link, the source and name of the campaign (UTM information) and the address of the previous page you came from.
  • Unsubmitted forms: when you enter your name and your email address or telephone number in the contact, quote or home page forms, this information is recorded even if you do not submit the form, together with your company name (if any), the page on which the form is located and, if an error occurred during submission, the error message. Your message and your project information are not included in this record.

Purposes of processing

  • To respond to your requests and questions, and to contact you;
  • To contact you about your request if you do not complete the form or if you experience a problem during submission;
  • To prepare a quotation for the service you request and to conduct pre-contractual discussions;
  • To prevent misuse of the forms and to ensure the security of the site;
  • To measure which promotional activities led you to contact us;
  • To fulfil our legal obligations and to protect our rights in the event of a potential dispute.

Method of collection and legal basis

Your data is collected electronically when you fill in the contact, quote or home page forms on our website. Your name and your email or telephone details are recorded as soon as you fill in the fields, before you submit the form. This data is processed on the following legal grounds set out in paragraph 2 of Article 5 of the KVKK: the processing being directly related to the establishment of a contract (c), the fulfilment of our legal obligation (ç), the establishment, exercise or protection of a right (e), and our legitimate interest, provided that it does not harm your fundamental rights and freedoms (f).

Transfer

Your data is not sold and is not shared with third parties for marketing purposes. It may be transferred to the following parties only to the extent necessary to provide the service: the server provider that hosts the site, the email infrastructure provider and the verification service used for form security. The servers of these providers may be located abroad. In that case, the transfer is carried out in accordance with the conditions set out in Article 9 of the KVKK. Your data may also be transferred to authorised public institutions and organisations upon request.

Retention period

If your request does not lead to a collaboration, your personal data is deleted and anonymised so that you cannot be identified 2 years after the date on which your request reached us. If a collaboration is established, the data is retained for the period prescribed by the contract and the relevant legislation. Records of unsubmitted forms are deleted 30 days after the last change. When you submit the form, this record is deleted immediately.

Your rights

Pursuant to Article 11 of the KVKK, you have the right to: learn whether your personal data is processed; request information about the processing if your data has been processed; learn the purpose of the processing and whether your data is used in accordance with that purpose; know the third parties to whom your data has been transferred domestically or abroad; request the rectification of your data if it has been processed incompletely or inaccurately; request the erasure or destruction of your data within the framework of the conditions set out in Article 7 of the KVKK; request that these operations be notified to the third parties to whom your data has been transferred; object to any result to your detriment arising from the analysis of your data exclusively by automated systems; and claim compensation for the damage if you suffer damage due to the unlawful processing of your data.

Application

You may submit your requests concerning your rights, together with information verifying your identity, by email to contact@tuedion.com or in writing to Etiler Mah. Evliya Çelebi Cad. No:23 Daire:106/D, 07000 Muratpaşa/Antalya. We will conclude your request free of charge within 30 days at the latest.